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Performance Analytics: Practical Applications (PA 202.2)

Performance Analytics


START DATE: May 01, 2019

- Duration: 4 Weeks
- Expected time commitment: up to 5 hours per week, on average
- Weekly virtual live session: 1 hour each week during the course, each Monday at 1 p.m. starting May 01.
- Check our FAQ for more details: https://govex.academy/faq
- Is your city a part of What Works Cities? You may be able to take this course for free. Enter your coupon code when signing up. If you’re not sure whether your city is a part of What Works Cities, please email govextraining@jhu.edu.
This online course developed by the Center for Government Excellence at Johns Hopkins University will provide an introduction to performance analytics principles and their applications in government. Participants will gain practical experience in building or strengthening performance analytics practices and developing innovative solutions to improve government services. By the end of this course, you will be able to:
- Discover key routines and practices for engaging in ongoing performance analysis
- Apply appropriate methods of analysis to common analytical problem types
- Consider the use of appreciative inquiry practices to improve the discussion of analytical products
- Identify methods and opportunities to engage and communicate about performance analytics
This course aligns with the following What Works Cities Certification Criteria focused on Performance Analytics. The full list of criteria can be found at https://medium.com/@WhatWorksCities/5c514f1dff1b.
- Your local government has documented policies or practices aimed at harnessing the benefits of artificial intelligence (AI) while reducing associated risks.
- Your local government leaders have the ability to access and incorporate data analysis when necessary for strategic decision-making.
- Your local government uses analysis produced as part of your local government’s performance and/or analytics program to inform decisions about resource allocation, hiring, and/or service delivery.
- Your local government regularly shares its strategic goals, performance measures, and progress toward achieving those goals with the public.

  • About the course
  • Week 1: Essential Practices in Performance Analytics
  • Week 2: Determining the right analytic techniques and methods
  • Week 3 - Asking the Right Questions and Promoting Analytics Discussions
  • Week 4 - Tracking Progress and Communicating Results
  • course wrap-up 100d
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever