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Building a Resident-Centered Open Data Program (WWC Sprint 011)

WWC Sprint


Description

Start Date: October 28, 2019
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Duration: 4 weeks
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Many open data programs take on the impossible task of trying to make all data usable to all people, but when you design for everyone, you often end up designing for no one. Understanding specific community actors and their specific open data needs is critical to bringing about impact through applications of open data. This Sprint will teach participants how to incorporate user-centered design into open data programs by walking through user research processes to develop user personas and open data use cases. Cities will learn best practices in ethnographic interviewing, as well as learn about the elements of a user story and how to create one. Cities can use this approach to start analyzing demand and tailoring data and information for impactful uses, as well as capturing and telling stories that illustrate open data’s benefits to the community.

Content

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Completion rules
  • All units must be completed